Your business
Onboard a new hire, offboard a leaver
A new person needs an account, a licence, a computer and the cards your team holds. A leaver needs all of it switched off on their last day. Both start with one email.
Before you start
- Their full name, work email and start date or last day.
- Which computer they will use, if any.
Steps
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Email [email protected] with the name, the date and what they need. See How support works.
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We create the account and licence in Microsoft 365 or Google, and add the person to every card your team holds.
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For a leaver, we block sign-in and remove the licence on the day you name.
What happens next
- On a Complete plan this is done by the next business day. On CORE there is no committed time, and the work is billed by the minute.
- Your bill counts licensed users and updates monthly. A licence is billed in advance, so a new seat shows on the next invoice.
- Identity Monitor covers every user in your tenant. Cloud Backups covers the users you chose, so say if a leaver’s mailbox should stay backed up.