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Turn on multi-factor sign-in

Multi-factor sign-in means your password plus a second proof of you, usually a tap on your phone. A thief with your password still cannot get in.

Steps

  1. Microsoft 365. Install the free Microsoft Authenticator app from your phone's app store.

  2. Open the app and add your work account. Sign in with your work email and password.

  3. Next time you sign in on a computer, approve the prompt on your phone.

  4. Google Workspace. Open your Google Account, select Security & sign-in, then under How you sign in to Google select Turn on 2-Step Verification. Google's guide.

What happens next

  • A sign-in from a new device asks for the second proof. On your own computer, tick Don’t ask again on this device.
  • If a work account refuses the step, email [email protected] and we allow it.
  • Never share a code with anyone. Nobody at WILDCARD, Microsoft or Google will ask for one.