Remote support

A person picks up.

Call us first. If we need to see your screen, the technician will walk you through the download.

Call 888 274 3530 Is this an emergency? Emergency help →
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When the technician asks

On the computer that needs help, open

teamwildcard.ca/support

Download for Windows

Windows will ask you to confirm. The technician will tell you what you should see.

Using a different computer?
Windows macOS Linux

How it goes

  1. 1
    Call usA technician picks up and listens first.
  2. 2
    Run the download, if we need itOne file. A small icon appears near your clock.
  3. 3
    Read us your computer nameWe'll tell you where to find it. That's how we know which screen is yours.
  4. 4
    You allow the connectionNobody sees your screen until you say yes, and you can end it at any moment.