Remote support

A person picks up.

Call us first. If we need to see your screen, the technician will walk you through the download.

Call 888 274 3530Is this an emergency?Emergency help →
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When the technician asks

On the computer that needs help, open

teamwildcard.ca/support

Download for Windows

Windows will ask you to confirm. The technician will tell you what you should see.

Using a different computer?
  1. 1
    Call usA technician picks up and listens first.
  2. 2
    Run the download, if we need itOne file. A small icon appears near your clock.
  3. 3
    Read us your computer nameWe'll tell you where to find it. That's how we know which screen is yours.
  4. 4
    You allow the connectionNobody sees your screen until you say yes, and you can end it at any moment.