Backup

How it works

• A backup service copies data on a schedule: computers, Microsoft 365 or Google mailboxes and files, sometimes a full image of the machine.
• Copies keep versions, so you can go back to last Tuesday, and are retained for months.
• The 3-2-1 rule: three copies, on two kinds of storage, one of them off-site.
• A good backup cannot be deleted by ransomware or a mistaken admin, and gets test-restored.

What can go wrong (example scenario)

A three-person graphic design studio kept everything in OneDrive and assumed that was a backup. An ex-employee's account was deleted, and with it every file she owned. After the retention window closed, years of client work was gone for good.

How WILDCARD handles it

Unified Backups covers both sides: Cloud Backups for Microsoft 365 or Google Workspace data for selected users, and Computer Backups for the machines themselves. Together they are the Backup and Disaster Recovery card in CORE.

• A dental office backs up the practice server nightly and its Microsoft 365 mailboxes continuously.
• A law firm needs a deleted client folder from three months ago, long past the recycle bin.
• A retailer's point-of-sale PC dies and needs to come back as it was, same day.

Example scenario: A small engineering firm's bookkeeper accidentally overwrote the master accounting file with an empty template. The computer backup held a version from the night before. It was restored in fifteen minutes, and the only loss was that morning's two entries.

A question owners ask

Microsoft 365 is in the cloud. Isn't it already backed up?

Microsoft keeps the service running and holds deleted items for a limited window. It keeps no copy you control, with long retention, that survives a deleted account or a ransomware sync. That is what a backup is.