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Home / Glossary / COOP
Glossary Β· Management

COOP

Continuity of Operation Planning

A plan to keep the most important work going from another place or method when the office is out of action.

Like a restaurant's plan to serve a short menu from a food truck if the kitchen floods.

How it works

  • Identifies the work that must continue.
  • Names a backup location or remote working setup.
  • Covers how staff reach files, phones and email.
  • Gets tested before it is needed.

How WILDCARD handles it

vCIO helps decide what must keep running, and Unified Backups holds the copies needed to resume.

  • A clinic plans to see urgent patients from a second site.
  • An office tests working from home for a day.
  • A plan lists which systems come back first.

A question owners ask

How is this different from a disaster recovery plan?

Recovery is about restoring systems. This is about keeping the business serving customers while that happens.

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vCIO
  • Fractional CIO on retainer
  • Moonlight, Sunlight, Starlight tiers
  • Credits for single outputs

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