Wi-Fi

In plain language

The wireless signal that connects your phones, laptops and printers to your network and the internet.

The metaphor

Like a radio station broadcast around your office: anyone in range with the right password can tune in.

Going deeper

How it works

A router or access point sends the signal and your devices connect to it.
Security depends on the password and the encryption setting (WPA2 or WPA3 is the standard to look for).
Range drops through walls and floors, so larger offices use several access points.
Guests and staff belong on separate Wi-Fi networks.

How WILDCARD handles it

Network covers the firewall, switch and on-premises authentication, along with the access points that broadcast your Wi-Fi, set up with a staff network and a separate guest network.

In practice

A dental office needs signal in every treatment room and a separate network for the waiting room.
A retailer keeps its till on a private Wi-Fi that customers cannot see.
A consultancy changes the Wi-Fi password when a contractor's contract ends.

A question owners ask

Is the Wi-Fi password on the router sticker safe to keep? It is unique to that box, which is better than a common default. Change it when staff leave, and change the router's admin password too.

Where WILDCARD handles this

Network

Firewall managed and monitored
Switches kept current
On-prem Active Directory auth

Start with Network

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