The base software a computer runs on, such as Windows or macOS, and it needs updates like everything built on it.
Like the foundation and plumbing of a building: everything else rests on it, and a crack there matters more than a crack in the paint.
A three-person dental lab ran a milling machine on an old Windows 7 PC because βit still worksβ. That PC was on the same network as everything else. A worm that Windows 7 could never be patched against spread from it to the office computers.
Patch Management keeps Windows, Office and Chrome updated on every covered computer. Devices running an operating system past end of support get flagged, because there is nothing left to patch.
Example scenario: A small accounting firm had one old laptop in the back for scanning. It ran an unsupported Windows version and was never updated. A staff member used it to check email once, clicked a link, and the machine became the entry point for an intruder who then reached the main server.
My computer still works fine. Why does the OS version matter?
Working and safe are different things. Once the maker stops releasing fixes, every new flaw stays open, and attackers specifically scan for those versions.
Every WILDCARD card exists to solve one named problem. Find yours.