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Home / Glossary / End of support
Glossary · Management

End of support

In plain language

The date a maker stops updating a product, after which new security holes stay open.

The metaphor

Like a product recall that never gets a repair: the maker stops fixing it, and the flaws stay.

Going deeper

How it works

  • Windows, Office, routers and phones all have end dates.
  • After the date there are no more security patches.
  • Insurers and clients may ask about unsupported systems.
  • Plan replacements before the date.

How WILDCARD handles it

Patch Management flags devices on an operating system past end of support, because there is nothing left to patch. A vCIO roadmap plans replacements.

In practice
  • A PC that still runs Windows 7 for one old program.
  • A printer whose firmware is no longer updated.
  • A phone that no longer gets security updates.

A question owners ask

Can I keep using an unsupported computer? Keeping it off the network or fully isolated lowers the risk. A plan to replace it is the real answer.

Where WILDCARD handles this
Patch
Management
  • Windows, Office, Chrome patched
  • Automatic, on schedule
  • Open doors closed
Start with Patch ManagementMeet Patch Management →
✨
vCIO
  • Fractional CIO on retainer
  • Moonlight, Sunlight, Starlight tiers
  • Credits for single outputs
Start with vCIO
Related terms
AIArtificial IntelligenceALEAnnualized Loss ExpectancyAROAnnualized Rate of OccurrenceASLRAddress Space Layout RandomizationAUPAcceptable Use PolicyBCPBusiness Continuity PlanningBIABusiness Impact AnalysisCARCorrective Action Report

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