SaaS

How it works

• The vendor runs the servers, updates and uptime.
• You manage the users, permissions and the data you put in.
• Leavers need their access removed in every tool.
• The vendor keeps the service running but does not promise to restore what you delete.

What can go wrong (example scenario)

A five-person consulting firm ran their accounting on a desktop program on one PC. The PC died. The last backup was eight months old and the licence key was in an email nobody could find.

How WILDCARD handles it

Cloud covers workspace administration: users and permissions across your SaaS tools, so the right people have the right access and leavers lose it. Unified Backups adds your own copy of the Microsoft 365 or Google data the vendor will not restore for you.

• A dental office runs scheduling, billing and email entirely in SaaS tools and needs the user list kept in sync across them.
• A law firm wants every SaaS app behind Microsoft 365 sign-in and MFA.
• A retailer on Shopify and QuickBooks Online wants a departing manager removed from both in one step.

Example scenario: A small marketing studio counted its SaaS subscriptions during a review and found fourteen, three of them paid for ex-staff still holding logins. Cleaning the user lists cut the bill and closed three forgotten doors in one afternoon.

A question owners ask

If it's in the cloud, is it the vendor's job to keep it secure?

They secure the service. You secure the accounts: who can log in, with what, and from where. Most SaaS breaches at small businesses are a weak login, which is on your side.