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Home / Glossary / Microsoft Teams
Glossary · Cloud

Microsoft Teams

In plain language

Microsoft's app for chat, video meetings and file sharing inside your business.

The metaphor

Like a shared office with meeting rooms: people chat at the desks and book a room when they need to talk face to face.

Going deeper

How it works

  • Chat, calls, meetings and shared files in one place.
  • Files shared in Teams are stored in SharePoint and OneDrive.
  • Guests can be invited, and their access needs review.
  • Can also act as a phone system with add-ons.

How WILDCARD handles it

Cloud covers Microsoft 365 administration, including Teams settings and guest access. Business Voice is WILDCARD's cloud phone system.

In practice
  • A clinic runs staff chat in Teams.
  • A consultancy invites a client as a guest.
  • A shop runs a weekly video call.

A question owners ask

Can guests see everything? Only what you share with them. Review guest access regularly.

Where WILDCARD handles this
Cloud
Start with Cloud
Business
Voice
  • Cloud VoIP phone system
  • Lines and numbers managed
  • Setup and support included
Start with Business Voice
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