Finding the exact words your customers type into Google, so your pages use the same words.
Like listening to what customers ask for at the counter before you write the menu.
An IT firm built its site around "managed endpoint detection". Almost nobody searched for that. Its customers were searching "computer virus help" and "IT support for small business".
Managed Search starts with keyword research, then shapes each page around the words customers really use.
Should I go after the most popular words?
Not always. A smaller, specific phrase often brings fewer but better leads.

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