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Glossary · Cloud

MaaS

Monitoring as a Service

In plain language

A service that watches your servers, network and apps from the cloud and alerts when something breaks.

The metaphor

Like paying a caretaker service to check the building and call you when something needs attention.

Going deeper

How it works

  • A small program on each device reports its health.
  • The service tracks things such as disk space, uptime and speed.
  • Alerts reach a person or a ticket.
  • Without one, problems show up when staff complain.

What can go wrong (example scenario)

A server's disk slowly filled over three months. Nobody was watching it, and one Monday the accounting system stopped.

How WILDCARD handles it

Network covers a managed and monitored firewall and switches.

In practice
  • An alert warns that disk space is down to five percent.
  • A dashboard shows which offices are offline.
  • A monthly report lists uptime for each device.

A question owners ask

What does monitoring cost?

Plans vary. The real question is what an outage costs you per hour.

Where WILDCARD handles this
Network
  • Firewall managed and monitored
  • Switches kept current
  • On-prem Active Directory auth
Start with Network
Related terms
ACLAccess Control ListAHAuthentication HeaderAPAccess PointARPAddress Resolution ProtocolBPDUBridge Protocol Data UnitCCMPCounter Mode/CBC-MAC ProtocolCCTVClosed-circuit TelevisionCHAPChallenge Handshake Authentication Protocol

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